[Gt-eos] Handling of issues

[Matthew Viljoen]

Hi Oliver,

I agree that setting up a dedicated SU in GGUS absolutely makes sense.

Cheers

Matt

On 23 February 2018 at 13:52, Oliver Keeble <oliver.keeble at cern.ch> wrote:

>
> Hi,
>
> This particular issue with globus-url-copy has now come back to us via
> GGUS. We should probably set up a Support Unit in GGUS which would handle
> things, ultimately registering issues in https://github.com/gridcf/gct/
> issues of course.
>
> I can set this up if we agree.
>
> Oliver.
>
> On 21/02/18 16:28, Paul Millar wrote:
>
>> Hi Mischa,
>>
>> On 21/02/18 16:15, Mischa Salle wrote:
>>
>>> first of all, Globus still provides security updates, so I would think
>>> those should at least *also* be send to Globus, presumably via
>>> support at globus.org according to
>>> http://toolkit.globus.org/toolkit/support.html
>>>
>>
>> Ah, that's good.  I've advised the admin to contact Globus.  We'll see
>> what kind of reaction that gets.
>>
>> But they should somehow also end up with us, which they probably will
>>> not if send to the above address. Not sure how to solve this problem.
>>>
>>> For any other bug there is no point to report it to globus and for those
>>> I would think it's best to report it at
>>> https://github.com/gridcf/gct/issues
>>>
>>> AFAIK we currently don't have a security mail address yet, which I think
>>> we should have.
>>>
>>
>> OK.
>>
>> Thanks for the information.
>>
>> Cheers,
>>
>> Paul.
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>
> --
> Oliver Keeble                      Information Technology Department
> oliver.keeble at cern.ch                                           CERN
> +41 75 411 5965                                    CH-1211 Geneva 23
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